Student-consultants, in groups of 5, will spend approximately 30 hours per team assessing an opportunity your organization is addressing to determine if and what type of training will drive success.

If their needs analysis determines that the opportunity can be be addressed with training, student-consultants will create a proposal that outlines the content, format, and outcomes for a recommended training program.

Sample student projects include, but are not limited to:

• Examining employee engagement and retention levels to determine if gaps in training are impacting results; identifying additions or changes to training programs that will bolster engagement and retention.

• Assessing customer feedback, sales, or reported quality issues on an organization’s product or service to determine whether training gaps in a critical or key areas might be impacting results; identifying additions or changes to training programs that will improve the customer experience.

• Analyzing the employee lifecycle for a particular role in your organization to identify pain points (e.g., drops in engagement or performance) determine whether training gaps exist; suggesting additions or changes to training programs to enhance the employee experience and performance in the role.

• Examining safety records to determine if training gaps are impacting results; determine corrective actions to eliminate safety hazards and mishaps.