Training Module Development for ZOOM

Closed
DEEN Support Services
Mississauga, Ontario, Canada
Emergency Response Support Coordinator
(1)
3
Project
Academic experience
80 hours per learner
Learner
Canada
Intermediate level

Project scope

Categories
Communications Operations Project management Leadership
Skills
visual impairment education scheduling transcribing disabilities hearing disorders zoom (video conferencing tool)
Details

Positions available: 1

We want to be known as an organization that values the development of our people and maximizes service delivery to individuals with disabilities. COVID-19 has shifted the way we provide services from in-person to virtual delivery. DEEN wants to support staff by increasing their competency and comfort in utilizing online tools, particularly ZOOM platform.

To assist us in this goal, we would like to collaborate with students to design a training around how to use and maximize ZOOM as a tool for service delivery. The outcome would be to compile a training/handbook/presentation to use as a reference for current and new staff when assigned to lead a ZOOM event. The training outcome is to cover the following topics:

Areas of particular interest to us include:

- What are different zoom features in settings

- Things need to be done with zoom app

- Things that can be done on the web

- How to download recordings

- Best way to edit a zoom recording

- How to delete recordings

- What are the accessibility shortcuts for individuals who are visually impaired

- What are different ways of scheduling meetings, recurring meeting

- What are the different ways to ensure ZOOM events are accessible for people who are blind, deaf, hard of hearing, or have other accessibility needs?

- What's an effective way of embedding transcribing into events?

- How to set up registration forms, how to obtain registration lists

- Checklist for setting up Meeting

-Checklist for setting up Webinar

- Checklist for setting up Events

- How to set up a poll

- How to set up a webinar

- The different features available in a webinar vs. meeting set up

Deliverables
No deliverables exist for this project.
Mentorship

Student(s) will be provided with support and mentorship as required to complete this project.

About the company

Company
Mississauga, Ontario, Canada
11 - 50 employees
Non-profit, philanthropic & civil society, Individual & family services

DEEN Support Services is a registered Canadian charity founded by Muslims with Disabilities. DEEN operates a number of programs & services in Mississauga, Ottawa and Scarborough and serves all individuals with disabilities regardless of religion, language and culture. Our mission is to advance community inclusion by offering culturally and spiritually relevant services for families and individuals living with disabilities.