Katie McLean
Katie McLean
Learner - She / Her
32
Location
Waterloo, Ontario, Canada
Bio

My name is Katie, I'm a student at the University of Waterloo studying Global Business and Digital Arts, with a particular focus on UX/UI design and digital marketing. I'm an avid learner, always looking for new opportunities to grow my skillset. I'm a student, entrepreneur, former national athlete, and I'm always up for a challenge, whether it be academic, or in the workplace.
I've completed two Google career certificates, one for UX design and one for AI applications in the workplace. I'm also currently completing a LinkedIn Learning certificate for Workplace Communications, along with my studies toward my Ba with a minor in psychology. My work experience is also extensive, with 3 years of leadership and customer service experience with McDonald's Canada, the (almost) two years spent developing my small business and client base through in-person and social media promotion, and my position as a Residence Embassador for the University of Waterloo.
My most valuable skills are organization, and my excellent time-management skills. I'm also a very punctual and well spoken individual, with plenty of experience communicating with others in professional, formal, and personal contexts.

Portals
Categories
UX design Communications Market research Digital marketing Organizational structure

Skills

Digital marketing 1 Performance analysis 1 Research 1 Social media 1 Social media analytics 1 Social media campaigns 1 Social media strategy 1 Target audience 1

Socials

Achievements

Latest feedback

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Recent projects

Work experience

Residence Embassador and Tour Guide
University of Waterloo
Waterloo, Ontario, Canada
September 2024 - February 2025

As a residence embassador, I provide tours of the residences and facilities available at the University of Waterloo to prospective students and their families. I represent the school's undergraduate experience for potential future students, and answer any questions they may have about student life.

Entrepreneur
Skatie's Skraps Crochet
Guelph, Ontario, Canada
December 2023 - August 2024

During late 2023, I had the opportunity to start and develop my own entrepreneurial venture - Skatie's Skraps Crochet. I sold high-quality crocheted clothing, decor, and accessories around Southern Ontario to a wide customer base. I gained experience with Shopify platforms, designed my own website, built my social media following and expanded my client base. Although I'm currently on a break from my markets right now for school, Skatie's Skraps is a well-established small business name in Guelph and surrounding areas.

Crew Trainer and Guest Experience Leader
McDonald's Canada
Guelph, Ontario, Canada
August 2021 - March 2024

I trained new crew members on procedure, safety measures, communicating politely with guests, and making food in a clean and efficient environment. As a Guest Experience Leader, I addressed customer complaints, handled difficult situations, and ensured that all guests had a welcoming experience.

Education

Bachelor of Arts, Global Business and Digital Arts
University of Waterloo
September 2024 - April 2029
Google Career Certificate, User Experience Design
Google Careers
April 2024 - October 2024
OSSD
Guelph Collegiate Vocational Institute
September 2020 - June 2024