Project or Internship - CRM administrator

Positions available: one student With a growing organization and over 100 new volunteers onboarded into the organization since March, we are seeing a need to ensure our internal systems are up to date and kept current. We are looking for a person or team to ensure we are using our new CRM (customer/client relationship management) platform in the most functional ways possible and to empower and train our teams on some of the best ways for us to use it. The intern or team will: Learn the functionality of the CRM system, Keela (keela.co) Dig for an understanding of our current systems and how we use them (Google systems, Squarespace, Quickbooks, etc.) Through conversations with our team, determine what features of Keela can best assist us in our work Create and run training sessions for our team to get their approval and train them on how to shift work towards using Keela. Supports for the intern or team include: Unlimited customer support from Keela, including a help website and an onboarding session Mentorship and guidance from multiple team members of The Starfish Canada Access to leadership team members for informational interviews Since our CRM contains confidential information about our funding and the contact information of our community, the intern or team will be asked to sign a confidentiality agreement and will be given @thestarfish.ca email addresses for the duration of their time with us.