Jolene Shen
Learner - She / Her
(4)
17
Location
Vancouver, British Columbia, Canada
Portals
Categories
UI design UX design Graphic design Videography

Skills

Content creation 4 Marketing 4 Social media 4 User experience (ux) design 4 User interface (ui) design 4 Marketing strategies 3 Communication 2 Design tool 2 Figma (design software) 2 Financial tracking 2 Go-to-market strategy 2 Iconography 2 Prototyping 2 Purchasing process 2 Software design 2 Typography 2 Usability testing 2 User experience (ux) 2 User interface prototyping 2 User interface testing 2 User research 2 Web pages 2 Wireframing 2 Brand awareness 1 Commercialization 1 Customer engagement 1 Customer journey mapping 1 Digital marketing 1 Infographics 1 Internal documentation 1 Mailchimp 1 Market size 1 Mobile application development 1 New product development 1 Pinterest 1 Purchasing 1 Research 1 Social media content management 1 Social media marketing 1 Social media trends 1 Ui/ux design 1 User interface (ui) 1 Web ui design 1

Achievements

Latest feedback

Mohammed Roshan PT
Mohammed Roshan PT
Product Lead
March 21, 2024
Team feedback
Jolene was a great intern for us. she helped to improve our UX experience a lot.
Software design User interface testing Mobile application development Design tool User interface prototyping User experience (ux) design User interface (ui) design Usability testing User experience (ux) Figma (design software)
Riipen Level UP πŸš€
Level UP: September 2023 - March 2024
Riipen Level UP πŸš€
Haletale Inc
Mobile App UI / UX Design & Prototype
Haletale Inc
Crystal Wong Kruger
Crystal Wong Kruger
CEO
March 25, 2024
Individual endorsement
Social media Ui/ux design Infographics Marketing

Jolene is exceptionally detail-oriented while also quick with turning around task requests. She actively seeks feedback and is passionate about and skilled in diverse aspects of communication.

Team feedback
It's been absolutely fantastic working with Jolene. Early on in our project, I was blown away by the depth of her research and experience and how she brought it all together to give us actionable insights in stunning infographics. With such a strong start, we were able to accomplish a lot in this project together. Highly recommended and we look forward to working with her again.
Purchasing process Content creation Internal documentation Customer journey mapping Web pages Purchasing Digital marketing Research Mailchimp
Riipen Level UP πŸš€
Level UP: September 2023 - March 2024
Riipen Level UP πŸš€
LIOHAN Inc.
Customer Journey Mapping (LevelUp Part 2)
LIOHAN Inc.
Edouard Romeus
Edouard Romeus
CEO
September 4, 2024
Individual endorsement
Typography Communication Prototyping Content creation Iconography User experience (ux) design User interface (ui) design Wireframing User research Financial tracking

I highly endorse Jolene Shen for her outstanding performance on our Mobile App UI/UX Design & Prototype project. Jolene consistently demonstrated creativity, technical expertise, and a strong commitment to excellence. Her ability to manage time effectively, meet deadlines, and collaborate seamlessly with the team made her an invaluable asset to the project. Jolene’s proactive communication, adaptability, and attention to detail set her apart, and I am confident she will continue to excel in any future endeavors. She has my full recommendation for any role or project she chooses to pursue.

Team feedback
Jolene Shen was a pleasure to work with on our Mobile App UI/UX Design project. She brought creativity, skills, and excellent teamwork to the project, delivering impressive results. Highly recommend!
Typography Communication Prototyping Content creation Iconography User experience (ux) design User interface (ui) design Wireframing User research Financial tracking
Riipen Level UP πŸš€
Level UP: May 2024
Riipen Level UP πŸš€
BUYER FOLIO INC
Mobile App UI / UX Design & Prototype
BUYER FOLIO INC

Recent projects

Haletale Inc
Haletale Inc
Toronto, Ontario, Canada

Mobile App UI / UX Design & Prototype

Our company would like to explore designing a prototype for a native mobile application version of our current web based product. We currently have a lot of traffic to our product via the web and we would like to start to attempt to capture some of that user activity via a mobile application. Tasks may include: Conducting background research on our existing web application for the product. Identifying key areas of our current product and how they might translate to a mobile application. Learning and using various software design tools. We strongly recommend students learn how to use Figma as this is the latest and greatest tool currently available. Creation of a screen by screen UX / UI prototype of a native mobile application which can be used on both iOS and Android Conducting UX / UI testing with real potential users potentially involving paper prototypes or other software tools to support this

Matches 5
Category Mobile app development + 3
Closed
Haletale Inc
Haletale Inc
Toronto, Ontario, Canada

Social Media Marketing and Content Creation for Haletale Inc.

The main goal for the project is to create engaging social media video content and explore other marketing platforms to increase brand awareness and engagement for Haletale Inc. This will involve several different steps for the students, including: - Creating and presenting engaging video content for social media platforms. - Exploring marketing strategies for platforms such as Reddit, Quora, and Pinterest to expand the company's online presence. - Developing content and design for marketing emails and referral emails to increase customer engagement and retention.

Matches 1
Category Communications + 2
Closed
LIOHAN Inc.
LIOHAN Inc.
Mississauga, Ontario, Canada

Customer Journey Mapping (LevelUp Part 2)

This project is designed to be a continuation of a prior project though new students are welcome to apply. We are a startup working to fine-tune our customer journey experience and digital marketing messaging process that supports it. Specifically, this project involves defining our Digital Marketing "Funnel" and refining our internal documentation (to create content) to support this strategy. Part 1 of this project involved creating a lead magnet (an email sequence with supplemental assets, such as printable PDFs) and programming it into MailChimp. For Part 2 , we would like help in updating our customer journey map and web pages (template designs) to support the remainder of the client's journey (both pre- and post-lead magnet opt-in). This will involve several different steps for the student, including: Conducting background research on customer journey mapping, our products, and customers. Analyzing customer responses from surveys and interviews. Defining the phases and touchpoints of the purchasing process. Incorporating user actions, emotions, goals, and pain points in the customer journey map. Proposing solutions to minimize pain points while meeting business goals. Bonus steps in the process would also include: Developing multiple customer journey maps to account for different experiences and paths. Reviewing and updating our internal documentation to support our work in implementing these customer journey maps

Matches 1
Category Data analysis + 4
Closed
LIOHAN Inc.
LIOHAN Inc.
Mississauga, Ontario, Canada

Product Launch Go-To-Market Strategy

We want to expand our product offering with a digital offering. We need insights to help anticipate the ramp-up to commercialization and the best approach to go to market successfully with our new product. Initial questions to brainstorm include, but are not limited to: 1. Where is the best place to launch for early success (e.g. digital social media platforms)? What is the total market size for this opportunity? 2. Who are our closest competitors, and how do we differentiate ourselves? 3. How do we establish our brand: Build awareness, acquire customers, and defend any early success? 4. How do we design our product development roadmap to move from a 3rd-party "membership site" to our own digital platform? We are looking to gain alternative perspectives on potential marketing tactics and better understand the current competitive market.

Matches 1
Category Competitive analysis + 4
Closed

Education

bachelors, interaction design
emily carr university
September 2021 - Current