Automated Sitter Review System - Phase 4
ServiceOwl aims to enhance its client feedback mechanism by implementing an automated review system. The current manual process of gathering reviews from clients about their sitters is time-consuming and often inconsistent. The goal of this project is to develop a system that automatically sends a message to clients after a sitter's shift has ended, prompting them to review the sitter's performance. This system will streamline the feedback process, ensuring timely and consistent reviews, which are crucial for maintaining high service standards and improving sitter performance. The project will involve designing the message template, integrating the system with the existing scheduling software, and ensuring data privacy and security compliance. Key points: - Automate the review request process post-sitter shift. - Design user-friendly and engaging message templates. - Integrate with existing scheduling and client management systems. - Ensure compliance with data privacy and security standards.
Automated Sitter Review System - Phase 3
ServiceOwl aims to enhance its client feedback mechanism by implementing an automated review system. The current manual process of gathering reviews from clients about their sitters is time-consuming and often inconsistent. The goal of this project is to develop a system that automatically sends a message to clients after a sitter's shift has ended, prompting them to review the sitter's performance. This system will streamline the feedback process, ensuring timely and consistent reviews, which are crucial for maintaining high service standards and improving sitter performance. The project will involve designing the message template, integrating the system with the existing scheduling software, and ensuring data privacy and security compliance. Key points: - Automate the review request process post-sitter shift. - Design user-friendly and engaging message templates. - Integrate with existing scheduling and client management systems. - Ensure compliance with data privacy and security standards.